MoverJet Logistics LLC (“MoverJet”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or request vehicle transportation services.
1. Who we are
United States
Auto Transport Brokerage (Interstate)
For any questions regarding this Privacy Policy, data access, data removal, or communication preferences, please contact us at:
2. Information We Collect
a) Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Vehicle details (year, make, model, operability)
- Pickup and delivery locations
- Any additional information submitted via forms, email, phone calls, or text messages
b) Information Received From Third Parties
In some cases, we may receive limited personal information from third-party partners or lead providers solely in connection with a vehicle transportation request initiated by the end user.
All third-party partners are required to represent that they have obtained lawful consent from the end user to share this information with service providers such as MoverJet Logistics LLC.
Important Notice Regarding Third-Party Data:
MoverJet Logistics LLC does not sell, rent, or share mobile phone numbers or personal information with third parties or affiliates for marketing or promotional purposes.
Any information received from third-party sources is used exclusively to respond to the user’s transportation inquiry and to provide the requested service.
c) Communication Data
- Phone calls (including call recordings where permitted by law)
- SMS / MMS messages
- Email correspondence
d) Technical & Usage Data
- IP address
- Browser and device information
- Cookies and similar technologies
3. How We Use Your Information
We use personal information to:
- Provide vehicle transportation quotes
- Arrange and coordinate transport services
- Communicate regarding your request, service updates, or customer support
- Assign shipments to licensed and insured motor carriers
- Improve our services and website functionality
- Comply with legal and regulatory requirements
4. Phone Calls, SMS & Consent (TCPA Compliance)
By voluntarily providing your phone number and explicitly consenting via our web forms, you agree to receive phone calls and transactional or informational SMS/MMS messages from MoverJet Logistics LLC related to your transportation request, service updates, or customer support.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out of SMS messages at any time by replying STOP.
- For assistance, reply HELP.
MoverJet Logistics LLC does not send unsolicited marketing or promotional text messages unrelated to a user’s transportation inquiry.
5. Email Communications
We may send emails related to your transportation request, service updates, or customer support.
You may opt out of non-essential email communications at any time by using the unsubscribe link included in our emails or by contacting us at sales@moverjetlogistics.com
6. Sharing of Information
We may share limited personal information only with:
Licensed and insured motor carriers, strictly for the purpose of fulfilling the requested vehicle transportation service (pickup, delivery, and service coordination)
Service providers such as CRM systems, communication platforms (phone, SMS, email), and payment processors
Government or regulatory authorities when required by law
Motor carriers and service providers are not permitted to use personal information for marketing, promotional, or unrelated purposes.
MoverJet Logistics LLC does not sell personal information.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and usage
- Maintain website functionality
You may disable cookies through your browser settings; however, some website features may no function properly.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business and accounting records
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
9. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of certain communications
To exercise these rights, please contact us at sales@moverjetlogistics.com
We will respond to verified requests in accordance with applicable laws.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
